Merchants Bank is a small local bank that I am thrilled to do business with. Great customer service and the best credit card processor rates around! I will never go back to doing business with the “big chain” banks. I like the friendly, professional service a small, local bank offers. No tricks, no gimmicks, no hidden fees. They understand my small business needs.
Our organization recently transferred its various accounts form three different banking institutions to Merchants Bank.
At the same time my wife and I moved all of our personal banking to Merchants, including checking with direct deposits, Auto Pay, and online bill pay; savings; investments; retiring a mortgage; and opening a Home Equity loan.
Through it all, the officers, managers and other employees with whom we dealt exhibited an optimum degree of professionalism while at the same time providing direction and assistance that made us feel completely at ease during the entire experience.
Merchants Bank’s personal touch from the very beginning of our relationship has made them a true business partner. From the initial contacts, where we discussed how they could help my business succeed and having a dedicated assistant working with us to get all of our automatic deposits transferred, the process was a positive one. We then engaged them in our future planning sessions and they created a line of credit that will allow us to expand when needed. On a day-to-day basis, the new Bethlehem Branch and its staff have been warm and welcoming and even support our Purple Friday initiative by wearing their purple! Glad to have them as partners….and friends.” – Ron Martin and Mish Ganssle, Owners of RMG Insurance
Elaine Pivinski | Franklin Hill Vineyards
“Two great brands one great bank!”
Merchants Bank supports us through our Annual Golf Tournament, Wine Gala and the Educational Income Tax Credits Program. These opportunities prepare our youth to become successful adults. Thank you to Merchants Bank for being a community leader and helping make a difference in the life of a child. We applaud your philanthropy to local organizations such as the Children’s Home.
The employees of the bank have always been polite and courteous. The customer service is excellent. We are grateful to deal with Merchants Bank.
“Getting financing for my new building through Merchants Bank was quick and easy. I’m proud to work with a business that is so concerned with the well-being of the community. I have personal accounts with Merchants Bank but I have been so pleased with their efficiency and service, that I plan to bring my business accounts to Merchants as well. I would recommend Merchants to anyone looking to truly partner with their bank.”
“Being a long time Merchants bank customers, Sia and I would like to say a few words of recognition and thank you for your bank relationship:
The strategy that is used in your bank and by your staff to enhance profitability was accomplished by selling us not only financial products and services, but giving us the relationship that lead to a long customer loyalty. Our relationship with Merchants Bank goes beyond banking products.“
"It's about creating a caring, engaged neighborhood, and Merchants behaves like your neighborhood bank!”
Despite all the negative stories about the “Big Banks” it’s a pleasure knowing that Merchants has still remained a community bank and has not followed that negative route.